Frequently Asked Questions
What makes Pearl Valentine different?
Pearl Valentine is an independent fashion brand built around original design, intentional craftsmanship, and the meaning we give to what we wear. Every garment is designed and constructed by me in my studio. There’s no manufacturer behind the scenes and no mass production.
Are your pieces ready-to-wear?
Our pieces are made to order. This means, your order is constructed after you place an order. This allows for individual focus on each customer order.
How long will my order take?
Please allow 2–4 weeks for your piece to be handmade before it ships. You'll receive tracking information once your order ships. If you need your garment by a certain date, please put the date in the notes section of your order. Please allow up to 12 days.
Do you offer pieces for men?
Yes. While Pearl Valentine is rooted in femininity and the power of personal adornment, the designs are not limited to women. Custom pieces are available for anyone who connects with the work and wants something created specifically for them.
How do I know what size to order?
Please refer to the Size Guide before ordering. If you're unsure, reach out at pvalentinedesigns@gmail.com and we'll help you find the best fit.
Can I return or exchange my order?
Due to your piece being handmade for you, all Pearl Valentine orders are final sale. We do not accept returns or exchanges, so please review the Size Guide and product details carefully before placing your order. If something went wrong on our end, please reach out so that we can correct it.
Do you make custom pieces?
Yes. If you have a vision of your own, or want a fully one of one design by Pearl Valentine, you can Create a Custom Piece with me. Each piece starts with a private consultation.
Still have a question?
Email us at pvalentinedesigns@gmail.com and we'll be happy to help.